Maxwell's Hardware

No, you can make an online purchase as a guest. Creating an account allows you to move through the checkout process faster, create a Wishlist, manage your tax exemption information and review your order history.

You can upload your Tax Exemption information in your online account. Our customer accounts team will be in contact with you within 24 hours to confirm the account is set up correctly.

Atwoods Pick Up is available for items currently available at your selected store. At this time items only available for Ship to Home cannot be sent to your local store for pick up. Once the order is placed you will receive an order confirmation email followed by a second email notifying you that your order is ready for pick up. Please wait for your pick up confirmation before visiting the store. We strive to have orders ready within 3 hours, but it may vary depending on the size of the pick up order. A valid photo ID is required for pick up. If your order is not picked up within 3 business days, we will cancel and issue a refund to the form of payment used on your original order. If you are unable to pick up the order within the 3-day period For our Rural customers who may experience delivery issues on freight shipped items, please contact our customer service team at 1-844-428-9663.

A valid photo ID that matches the name used on the order.

Yes, you can place the order with the name of the person who will be picking up the order. You will need to ensure that your billing information matches what is listed with your banking institution for the order to process correctly.

Most of our items are available to ship within the United States, however, some items may be restricted for various reasons. You will not be able to select Ship to Home on these items. If you are unsure about whether an item you are interested in can be shipped, please contact our customer service team at 1-844-428-9663.

Stores experiencing power or internet outages will not be available for Online Orders temporarily.

We currently do not ship outside of the United States.

Due to Proposition 65, we have suspended all shipments to the State of California. For more information on the California Proposition 65 regulations, click here.

We can change a shipping address or cancel an order. However, orders can only be canceled within 30 minutes of order placement. If you need to add items to an order or change a store location, the order will need to be canceled and replaced with the additional items or correct store location. Orders placed for pick up will need to be canceled if they were meant to be shipped to your home address.

For orders that were shipped to your home or business address you can initiate a return in your online account. Please see our Shipping & Returns page for more information on products that may be excluded from being returned. Orders picked up in the store can be returned directly to one of our store locations. If you have any questions regarding your return, please contact our Customer Service team at 1-844-428-9663.

At this time, we cannot exchange items ordered online. Items will need to be returned for a refund and the correct items will need to be reordered. Once we receive your return shipment and verify that items have been returned in good condition we will refund for the original order. Items can also be exchanged at your local store if it is more convenient for you. You will need to have your order confirmation available as proof of purchase. For any questions regarding your return, please contact our Customer Service team at 1-844-428-9663.

Please see our Returns & Shipping Page for more information.

Please see our Returns & Shipping page for more information.

Atwoods Store Support is located in Enid, OK and we have 77 stores in Oklahoma, Texas, Arkansas, Missouri, and Kansas and you can find your store here

You have thirty (30) days* from the purchase date to return or exchange an item at the original purchase price. Returns must be in its original packaging with the original proof of purchase. Manager approval is required for any returns or exchanges made after the 30 days from date of purchase. Some items are excluded from the 30-day window please see our Returns & Shipping page for more information.

Yes, please see your local store for more information.

We offer a year-round Gun Layaway program and select seasonal programs, please see your local store for more details.

Yes. Leashed pets are welcome in our stores.

Unfortunately, we do not facilitate FFL or FFL transfers currently.

We accept all major credit cards, Paypal, Slice and ATWOODS Gift Cards.

We accept cash, all major credit cards, Atwoods Rewards Mastercard, Atwoods gift cards, Slice By FNBO and bank checks.

You can visit your local Atwoods store to fill the application out in person or online here.

You can check the balance of your Gift Card by taking it to your local store.

Please select the Sign In/Register link at the top right-hand corner of the page.

Information stored is used for your orders only, we do not sell any information to any third party company. Question: Privacy Policy and Terms & Conditions Answer: View our terms & conditions and privacy policy