Returning Orders

Unsatisfied with your order? If so, contact us at 1-844-4ATWOOD (1-844-428-9663), or customer.support@shop.atwoods.com and our Customer Support associates will be happy to assist. Please have your order confirmation number available when calling.

Customer Service Hours:  Monday thru Friday, 8a-5p, CST. 

The Following Applies to All Online Returns:

All Sales Are Final On the Following Purchases:

Return Shipping Costs

The customer is responsible for all original and return shipping costs on non-defective items (if you change your mind, mis-orders, etc.).

If You Products Arrive Damaged

Before contact Atwoods Ranch & Home please call the carrier (UPS, FedEx, etc.) that delivered your package within 24 hours of receipt. Atwoods cannot accept responsibility for damage incurred after a customer has signed for delivered products in good condition.

If items are defective upon receiving, please contact us at 1-844-4ATWOOD   (1-844-428-9663) or email customer.support@shop.atwoods.com.

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